Terms of Service

ROAI – Terms of Service

Effective Date: 17-March-2026

Welcome to ROAI (“ROAI”, “we”, “our”, or “us”). These Terms of Service (“Terms”) govern your access to and use of our platform, products, and services (collectively, the “Services”).

By accessing or using ROAI, you agree to be bound by these Terms.

  1. Use of Services

ROAI provides AI-powered tools, integrations, and automation services, including CRM integrations (such as HubSpot) and voice/AI agent capabilities.

You agree to:

  • Use the Services only for lawful purposes
  • Not misuse, disrupt, or attempt unauthorized access
  • Provide accurate account information
  1. Account Registration

To use ROAI, you may be required to create an account.

You are responsible for:

  • Maintaining confidentiality of login credentials
  • All activities under your account

We reserve the right to suspend or terminate accounts for violations.

  1. Integrations and Third-Party Services

ROAI integrates with third-party platforms (e.g., CRM systems like HubSpot).

By connecting such services:

  • You authorize ROAI to access and process data as required
  • You agree to comply with the third party’s terms

ROAI is not responsible for:

  • Third-party service availability
  • Data handling practices of third parties
  1. Data Usage and Privacy

Your use of the Services is also governed by our Privacy Policy.

We may process:

  • CRM data (contacts, deals, etc.)
  • Interaction data (AI queries, voice interactions)

We implement reasonable safeguards, but you acknowledge:

  • No system is 100% secure
  1. AI-Generated Content

ROAI provides AI-generated insights and automation.

You acknowledge:

  • Outputs may not always be accurate or complete
  • You are responsible for verifying AI-generated results

ROAI is not liable for decisions made based on AI outputs.

  1. Subscription and Payments

Some features may require paid plans.

You agree to:

  • Pay applicable fees as per selected plan
  • Provide valid payment information

We reserve the right to:

  • Modify pricing with notice
  • Suspend access for non-payment
  1. Intellectual Property

All rights, title, and interest in ROAI (including software, branding, and technology) remain with us.

You are granted:

  • A limited, non-exclusive, non-transferable license to use the Services

You may not:

  • Reverse engineer
  • Copy or redistribute our platform
  1. Usage Limits and Fair Use

We may impose limits on:

  • API usage
  • Voice minutes
  • Concurrent sessions

Excessive or abusive usage may result in:

  • Throttling
  • Additional charges
  • Suspension
  1. Termination

We may suspend or terminate access if:

  • You violate these Terms
  • Your use poses risk to ROAI or others

You may stop using the Services at any time.

  1. Disclaimer of Warranties

ROAI is provided “as is” and “as available.”

We do not guarantee:

  • Uninterrupted service
  • Error-free performance
  • Accuracy of AI outputs
  1. Limitation of Liability

To the maximum extent permitted by law:

ROAI shall not be liable for:

  • Indirect or consequential damages
  • Loss of data, revenue, or business

Our total liability is limited to:

  • Fees paid by you in the last 3 months
  1. Indemnification

You agree to indemnify and hold ROAI harmless from claims arising from:

  • Your use of the Services
  • Violation of these Terms
  • Misuse of integrations or data
  1. Changes to Terms

We may update these Terms from time to time.

We will notify users by:

  • Posting updated Terms
  • Updating the effective date

Continued use constitutes acceptance.

  1. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India.

  1. Contact Information

For questions or support:

Email: support@getroai.ai
Website: https://getroai.ai

By using ROAI, you acknowledge that you have read, understood, and agree to these Terms.